You can view and book all our Holidays and Days Out online. You can also call our Reservations Team on 0115 977 0080. Alternatively, if you prefer to book in person, then please visit one of our Skills Travel Shops located in Nottingham & Derby (or visit our Head Office in Bulwell). Our opening hours can be found here: skills.co.uk/Travel-Shops.

The balance due date is stated upon your confirmation, and we ask you to settle the balance no later than this date.

We appreciate that needing to pay a single supplement can be frustrating. We have little or no control over this, as most hotels charge per room, not by occupancy, resulting in a single supplement needing to be paid. However, we work very closely with our suppliers to keep our single supplements as low as possible. Indeed, you will find that many of our holidays offer several single rooms with no supplement.

Yes. We charge a minimum £20 per person administration fee for any amendments made to holidays and £10 for days out. Substantial changes may result in higher charges. Should you wish to make a change close to the departure date, it may not be possible and you may incur our standard cancellation charges.

When booking you can indeed choose your preferred seat. Premium seating at the front of the vehicle is available at a small supplement. We reserve the right to alter pre-booked seating in certain circumstances.

Most of our coaches have toilet facilities. On most of our tours there will be a comfort stop dependent on the time and distance travelled. Your driver will provide further details.

If you have a special requirement that relates to your diet, medication or mobility that is essential, and may influence your ability to travel on any of our tours please tell us at the time of booking (we will contact the hotel and obtain confirmation that your needs can be met).

Please make us aware of any specific dietary requirements you may have (e.g. vegetarian) and we will advise the hotel accordingly.

If you wish to request a room type/facility but do not wish to pay to guarantee this, we will forward this to the hotel, however it will not be guaranteed.

We are able to offer our popular Door-to-Door service on our Optimum Experience & Signature holidays of 5 days or more. This means that we will pick you up from your front door to take you to your nearest departure point, where you will meet our holiday coach. We will then take you home safely at the end of your holiday. We reserve the right to withdraw this additional service closer to the time of departure, therefore booking as soon as possible is advisable.

Please note: our door-to-door service is not available on our CoachStyle breaks.

Due to limited space, we can only permit two wheelchairs or one wheelchair and a lightweight (20kg or less) mobility scooter per coach. Collapsible walking frames are included in this limitation. You must reserve a space at the time of booking, and this will be noted on your confirmation. We reserve the right to not carry wheelchairs or mobility scooters that are not booked in advance. It is the bookers responsibility to advise us at the time of booking about any mobility issues. If a passenger requires personal assistance (for example, assistance with feeding, dressing, toileting, mobilising) then this passenger must travel with an able-bodied companion or carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking.

You will receive your Travel Document approximately 7 days prior to departure. We send this by email, therefore please ensure we have an up-to-date email address for you. Should you not have an email address, then we can post it to you.

When we send your Travel Document to you (approximately 7 days prior to departure), this will include your confirmed pick-up time. If you have provided us with your mobile phone number, we will also text you to confirm. Should you have booked our door-to-door service, this is the point where we will confirm the time you will be picked-up from your home address.

We require passport numbers and dates of birth for all travellers at the time of booking any of our European holidays. For further information, please refer to our Travel Advice page. We cannot accept responsibility if customers are not in possession of the correct travel documentation in order to travel.

Please refer to our Travel Advice page for further information.

Please refer to our Travel Advice page for further information.

One medium-sized suitcase per person (18kg) hold luggage, plus a small personal item such as a handbag may be taken into the cabin. We do provide luggage labels so that your luggage can be quickly and clearly identified (these will be emailed to you with your Travel Document).

As with all personal items, it is your responsibility to ensure your suitcase is on board the coach. Please ensure you see the driver place your luggage into the coach and at the end of the holiday, check that you collect the correct luggage from the driver at your drop-off point. We cannot accept responsibility for misplaced or damaged luggage.

Please email cancellations@skills.co.uk.