Contact Us

Have a question about one of our holidays or need support with your booking? We’re here for you. Contact us and our helpful team will get back to you as soon as possible.

Holidays telephone

Have a question about one of our holidays or need support with your booking? Please call our friendly team on 0115 977 0080 .

We’re available Monday to Friday 9am to 5.30pm and Saturday 9am to 1pm.

Visit one of our Skills Travel Shops

Where you will receive a friendly, helpful and professional service.

View travel shops

Private hire enquiries

If you would like further information about our private hire services, or would like to discuss your options, please call our friendly team on 0115 9777 426 or email us at privatehire@skills.co.uk .

Customer services

If you would like to give feedback about our tours or services, please email customer.services@skills.co.uk along with any relevant supporting evidence.

Alternatively, you can write to:

Customer Services
Skills Group
Belgrave Road
Bulwell
Nottingham
NG6 8LY

Cancellations

We require all cancellations in writing. The easiest way to do this is by emailing our team at cancellations@skills.co.uk .

Please include your name, departure date, booking reference and a brief message.

Alternatively, you can write to:

Cancellations
Skills Group
Belgrave Road
Bulwell
Nottingham
NG6 8LY

Lost property

If you have lost an item whilst travelling with us, please contact our dedicated Lost Property helpline on 0115 977 7418 .

Lost Property is available Monday to Friday between 09.00h and 16.00h.

Our locations

Skills Derby Travel Office

St Peter’s Mall
St Peter’s Street
Derby
DE1 2NR

Skills Head Office

Belgrave Road
Bulwell
Nottingham
NG6 8LY

Skills Nottingham Travel Office

3 Mansfield Road
Nottingham
NG1 3FB